(Last Updated 04/17/2018): The following information provides software system requirements for Mac desktop, PC Desktop, and Connected on Demand. The information includes recommended server/network configurations and compatible third party applications.

 Mac OS

System Requirements 275 MB of free hard disk space, 4 GB RAM, Mac OS 10.9 or greater. Screen resolution of 1280×900 or greater.

NOTE: Connected 8.1, or greater, is required for compatibility with Mac OS 10.12.x (Sierra)

NOTE: Connected 8.2, or greater, is required for compatibility with Mac OS 10.13.x (High Sierra)

Information on 32 bit app compatibility warning in Mac OS 10.13.4

Click Here for information on installation with Gatekeeper enabled in Mac OS 10.9 – 10.13.

 

Time machineMac OS Time Machine is not recommended to be running during the use of Connected on a workstation or server.

 PC – Windows 7, 8, or 10

System Requirements: 275MB of free hard disk space, 4 GB RAM, Intel i3 or greater processor, Windows 7, 8, or 10 (32 or 64bit) Professional. Screen resolution of 1280×900 or greater.

NOTE:   Connected 8.x is required for Windows 10.   Windows 10 is not supported in earlier versions of Connected

The following section outlines the required server/network configurations based on the platform/client operating system that is accessing the Connected data file. NOTE: Ethernet is recommended for all multi-user versions of Connected. Although wireless networking options are available, they are not recommended.

Mac Clients with a Mac Server 2-3 Users: Dedicated Mac OS 10.9 or greater to serve data. 4+ Users: Dedicated Mac OS 10.9 (or greater) to serve data. Install and use the Connected ODB server software (version 1.66c) on a server which uses a fixed IP address to connect to the data file. Contact Connected Support at (888) 414-2196 for more information on the ODB Server Software. 

Mac OS Time Machine is not recommended to be running during the use of Connected on a workstation or server.

PC Clients with Windows Server 2-5 Users: Dedicated Windows 7/8/10 computer to serve data. 6+ Users: Dedicated Windows 2008 or 2012 server is recommended. NOTE: Write caching should be turned OFF on the PC workstations accessing the data.  This is not required for the server computer

Mac & PC Clients with a Mac Server 2+ Users: Dedicated Mac OS 10.9 (or greater) server. Install and use the Connected ODB server software (version 1.66c) on the server which uses a fixed IP address to connect to the data file.  WARNING:  The Connected ODB Server software MUST be used when sharing data from a Mac server between Mac and PC clients. Contact Connected Support at (888) 414-2196 for more information on the ODB Server Software.

Mac OS Time Machine is not recommended to be running during the use of Connected on a workstation or server.

Mac & PC Clients with Windows Server 2+ Users: Dedicated Windows 2008 or 2012 server. NOTE: Write caching should be turned OFF on the Windows workstations accessing the data.  This is not required for the server computer

Mac Compatible Third Party Applications – Connected 8

E-mail: Email: Microsoft Outlook 2011, Outlook 2016, Apple Mail (Mac OS 10.9 or greater) Spreadsheet: Microsoft Excel 2011 or 2016.  NOTE:   User’s of Office 365 for Mac or Office 2016 require Connected 8.2 or greater. PDF: Built into Connected 8

PC Compatible Third Party Applications – Connected 8

Email: Microsoft Outlook 2007, 2010, 2013, or 2016 Spreadsheet: Microsoft Excel  2007, 2010, 2013, or 2016 PDF: Built into Connected 8

Mac OS X

  • CPU: 1Ghz or faster processer
  • 64-bit Operating System
  • Mac OS X 10.9 or later
  • ISP Service:Connectivity to an Internet Service Provider (ISP) at a minimum of 256kbps

Windows OS

  • CPU: 1Ghz or faster processer
  • RAM: 1GB (32-bit) or 2GB (64-bit)
  • Operating System: Windows 7 or higher
  • Internet Browser: Internet Explorer 8 or later
  • ISP Service:Connectivity to an Internet Service Provider (ISP) at a minimum of 256kbpsRDP Client
  • Version: 8.0

iOS

  • Operating System: iOS 8.0 or later
  • Available Memory: At least 14MB
  • ISP Service:Connectivity to an Internet Service Provider (ISP) at a minimum of 256kbps

Android

  • Operating System: 2.2 or higher
  • Available Memory: At least 5MB
  • ISP Service:Connectivity to an Internet Service Provider (ISP) at a minimum of 256kbps

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