(Last Updated 09/15/2016): The following information provides software system requirements for Mac desktop, PC Desktop, and Connected on Demand. The information includes recommended server/network configurations and compatible third party applications.

 Mac OS

System Requirements 275 MB of free hard disk space, 4 GB RAM, Mac OS 10.9 or greater. Screen resolution of 1280×900 or greater. NOTE: Connected 8.1 is required for compatibility with Mac OS 10.12.x (Sierra)

Click Here for information on installation with Gatekeeper enabled in Mac OS 10.9 – 10.12.

Time machineMac OS Time Machine is not recommended to be running during the use of Connected on a workstation or server.

 PC – Windows 7, 8, or 10

System Requirements: 275MB of free hard disk space, 4 GB RAM, Intel i3 or greater processor, Windows 7, 8, or 10 (32 or 64bit) Professional. Screen resolution of 1280×900 or greater.

NOTE:   Connected 8.x is required for Windows 10.   Windows 10 is not supported in earlier versions of Connected

The following section outlines the required server/network configurations based on the platform/client operating system that is accessing the Connected data file. NOTE: Ethernet is recommended for all multi-user versions of Connected. Although wireless networking options are available, they are not recommended.

Mac Clients with a Mac Server 2-3 Users: Dedicated Mac OS 10.9 or greater to serve data. 4+ Users: Dedicated Mac OS 10.9 (or greater) to serve data. Install and use the Connected ODB server software (version 1.66) on a server which uses a fixed IP address to connect to the data file. Contact Connected Support at (888) 414-2196 for more information on the ODB Server Software. 

Mac OS Time Machine is not recommended to be running during the use of Connected on a workstation or server.

PC Clients with Windows Server 2-5 Users: Dedicated Windows 7/8/10 computer to serve data. 6+ Users: Dedicated Windows 2008 or 2012 server is recommended. NOTE: Write caching should be turned OFF on the PC workstations accessing the data.  This is not required for the server computer

Mac & PC Clients with a Mac Server 2+ Users: Dedicated Mac OS 10.9 (or greater) server. Install and use the Connected ODB server software (version 1.66) on the server which uses a fixed IP address to connect to the data file.  WARNING:  The Connected ODB Server software MUST be used when sharing data from a Mac server between Mac and PC clients. Contact Connected Support at (888) 414-2196 for more information on the ODB Server Software.

Mac OS Time Machine is not recommended to be running during the use of Connected on a workstation or server.

Mac & PC Clients with Windows Server 2+ Users: Dedicated Windows 2008 or 2012 server. NOTE: Write caching should be turned OFF on the Windows workstations accessing the data.  This is not required for the server computer

Mac Compatible Third Party Applications – Connected 8

E-mail: Email: Microsoft Outlook 2011, Outlook 2016, Apple Mail (Mac OS 10.9 or greater) Spreadsheet: Microsoft Excel 2011 or 2016.  NOTE:   User’s of Office 365 for Mac or Office 2016 require Connected 8.0 or greater. PDF: Built into Connected 8

PC Compatible Third Party Applications – Connected 8

Email: Microsoft Outlook 2007, 2010, 2013, or 2016 Spreadsheet: Microsoft Excel  2007, 2010, 2013, or 2016 PDF: Built into Connected 8

Mac OS X

  • CPU: 1Ghz or faster processer
  • 64-bit Operating System
  • Mac OS X 10.9 or later
  • ISP Service:Connectivity to an Internet Service Provider (ISP) at a minimum of 256kbps

Windows OS

  • CPU: 1Ghz or faster processer
  • RAM: 1GB (32-bit) or 2GB (64-bit)
  • Operating System: Windows 7 or higher
  • Internet Browser: Internet Explorer 8 or later
  • ISP Service:Connectivity to an Internet Service Provider (ISP) at a minimum of 256kbpsRDP Client
  • Version: 8.0

iOS

  • Operating System: iOS 8.0 or later
  • Available Memory: At least 14MB
  • ISP Service:Connectivity to an Internet Service Provider (ISP) at a minimum of 256kbps

Android

  • Operating System: 2.2 or higher
  • Available Memory: At least 5MB
  • ISP Service:Connectivity to an Internet Service Provider (ISP) at a minimum of 256kbps

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