Frequently Asked Questions

      • Mac and PC accounting software - Connected Accounting and ERP.   This list of FAQ's and suppemental video will help you learn more about or business management solution.
      • Q: What is the Connected Accounting and ERP Software?
      • A: Connected is a full featured accounting and ERP software for Mac and PC users.  The application is designed for small to mid sized companies. Connected is best suited for businesses growing out of entry level solutions, such as QuickBooks, Accountedge, or Sage 50 because of features and/or speed with many concurrent users.  
      • Q: Can Connected support accounting software on the Mac and PC at the same time?
      • A: Connected is a true cross-platform solution. Mac and PC users can work on a single data file at the same time. Either a Mac or PC server can be used to host the data file.
      • Q: Can I limit a user's ability to view and/or modify specific areas of the program?
      • A: Connected has very detailed levels of security. For example, limit your customer service staff to a few screens and select reports. Any screen, report, function that a user does not have access to, will disappear - they won't even know it exists! By removing options by user privilege, Connected makes a limited user's view of the program very simple with very simple menus and icons to choose from.
      • Q: Is Connected auditable?
      • A: Connected is a completely auditable system. You can have total peace of mind that your books are accurate and cannot be altered. Transactions are posted in Connected ensuring that entries are locked once they are posted. Each entry that affects the general ledger will also include user information on who added, who last edited, and who posted it.
      • Q: Is Connected scalable?
      • A: Connected will easily accommodate your business needs as your organization grows. Connected installs range from single user to sites with over thirty five simultaneous users.
      • Q: Can I transfer information from my existing accounting program into Connected?
      • A: Connected has many import functions to allow the easy transfer of your data from entry level program such as QuickBooks, AccountEdge, Multi-Ledger, Moneyworks, and Sage 50. If you are not comfortable with exporting/importing your data, Accountek can do it for you. Our trained consultants carefully review and provide a detailed quote on each file for conversion.  Read our blog on data conversion.
      • Q: Can I charge credit cards from my customers on your mac accounting software?
      • A: Unlike other software, Connected is committed to providing a flexible user experience with credit card processing.   Our integration with Authorize.net allows you to keep your existing merchant account or setup a new one with Authorize.net.   Authorize.net works with all major merchant processors in the United States and Canada.   
      • Q: Is Connected customizable?
      • A: Connected has many options to customize. Customize your printed forms and save unlimited templates of each form type (quote, order, invoice, packing slip..etc). Customize up to 25 fast key combinations for any report, screen, or posting function using the unique Connected "My Places" feature. Customize up to ten user definable fields on customers, vendors, jobs, and inventory items. Customize eleven custom sales fields that are available and transfer from quote to order to invoice. Need more? Contact us about programming services. Each company is unique and sometimes programming changes can make a big difference in specific organizations.
      • Q: Does Connected integrate with Microsoft Office?
      • A: Connected supports integration with both the Macintosh and Windows versions of MS Office. All reports and some screens can be exported directly to Excel so that your information can be formatted or analysed in more detail. A complete list of compatible third party applications, system, and network requirements can be viewed by clicking here.
      • Q: Can I e-mail invoices and order confirmations to my customers?
      • A: Connected gives you the ability to automatically generate and e-mail PDF files of forms directly from the data entry screens. You can e-mail forms or screens to customer contacts, vendor contacts, and internal company contacts.
      • Q: Can I have custom pricing of my items for specific customers?
      • A: Connected supports multiple pricing and discount structures. The custom price table allows specific items to have custom prices and/or percentage discounts. A price table code can be assigned for one or many customers. Connected also supports a global pricing matrix for volume discounts with up to 7 quantity break levels.
      • Q: What operating systems does Connected support?
      • A: A complete list of system and network requirements can be viewed by clicking here.
      • Q: Is there a Canadian version?
      • A: Canadian Mac Accounting users have enjoyed Connected for many years. The program supports full Canadian standards, proper GST/HST accounting, and spells "cheque" correctly when used. 
      • Q: How long has Connected been in development?
      • A: Connected has been in development since 1991. Connected, over the years, has evolved into a powerful cross-platform solution that is used by thousands of users in North America and the United Kingdom and each day.