> Frequently Asked
Questions
Q: What is Connected?
A: Connected is a full featured accounting and
business management system designed for small to mid sized
companies. Connected is best suited for businesses growing
out of entry level solutions, such as QuickBooks and MYOB,
becuase of features or speed with many concurrent users.
Connected is also a truly auditable and secure system
so that you can have piece of mind when a large amount
of users access the application concurrently.
Q: Can Connected support both Windows and Macintosh
users at the same time?
A: Connected is a true cross-platform solution.
Macintosh and Windows users can work on a single data
file at the same time. Either a Mac or Windows server
can be used to host the data file.
Q: How long has Connected been in development?
A: Connected has been in development since 1991.
Connected, over the years, has evolved into a powerful
cross-platform solution that is used by thousands of users
in North America each day.
Q: Can I limit a users ability to view and/or modify
specific areas of the program?
A: Connected has very detailed levels of security.
For example, limit your customer service staff to a few
screens and select reports. Any screen, report, function
that a user does not have access to, will disappear -
they won't even know it exists! By removing options by
user privilege, Connected makes a limited user's view
of the program very simple with very simple menus and
icons to choose from.
Q: Is Connected auditable?
A: Connected is a completely auditable system.
You can have total piece of mind that your books are accurate
and cannot be altered. Connected is a posting system that
locks entries once they are posted. Any entry that has
an accounting affect will track who added, who last edited,
and who posted it.
Q: Is Connected scalable?
A: Connected will easily accommodate your business
needs as your organization grows. Connected installs range
from single user to sites with over thirty five simultaneous
users.
Q: Can I transfer information from my existing accounting
program into Connected?
A: Connected has many import functions to allow
the easy transfer of your data from entry level program
such as QuickBooks, MYOB AccountEdge, Multi-Ledger, Moneyworks,
and Simply Accounting. If you are not comfortable with
exporting/importing your data, Accountek can do it for
you. Our trained consultants carefully review and provide
a detailed quote on each file for conversion.
Q: Is there training for my staff available?
A: Accountek provides online training using WebEx
conferencing technology. By removing the travel time and
costs, Accountek can provide effective, low cost training
to any site in North America. Both generic and/or custom
company training sessions are available.
Q: Is Connected customizable?
A: Connected has many options to customize. Customize
your printed forms and save unlimited templates of each
form type (quote, order, invoice, packing slip..etc).
Customize up to 25 fast key combinations for any report,
screen, or posting function using the unique Connected
"My Places" feature. Customize up to ten user
definable fields on customers, vendors, jobs, and inventory
items. Customize eleven custom sales fields that are available
and transfer from quote to order to invoice. Need more?
Contact us about programming services. Each company is
unique and sometimes programming changes can make a big
difference in specific organizations.
Q: Does Connected integrate with Microsoft Office?
A: Connected supports integration with both the
Macintosh and Windows versions of MS Office. All reports
and some screens can be exported directly to Excel so
that your information can be formatted or analyzed in
more detail. A complete list of compatible third part
applications, system, and network requirements can be
viewed by clicking here.
Q: Can I e-mail invoices and order confirmations to
my customers?
A: Connected gives you the ability to automatically
generate and e-mail PDF files of forms directly from the
data entry screens. You can e-mail forms or screens to
customer contacts, vendor contacts, and internal company
contacts.
Q: Can I have custom pricing of my items for specific
customers?
A: Connected supports multiple pricing and discount
structures. The custom price table allows specific items
to have custom prices and/or percentage discounts. A price
table code can be assigned for one or many customers.
Connected also supports a global pricing matrix for volume
discounts with up to 7 quantity break levels.
Q: What operating systems does Connected support?
A: A complete list of system and network requirements
can be viewed by clicking here.
Q: Is there a Canadian version?
A: Canadian Mac Accounting users have enjoyed Connected
for many years. The program supports full Canadian standards,
proper GST accounting, and spells "cheque"
correctly when used.
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